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Home 2019-11-11T18:24:39+00:00

better measurable results through usability testingwhy you can’t afford not to test

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Increases your ROI by 135%
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Finds 80% of major usability issues
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Reduces support calls by 25%
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Increases sales by 40%

uncover the truthplay true or false

Usability testing is expensive and takes too long.

FALSE

With UserHappy, testing is affordable and can take less than a few hours. Usability testing can actually reduce your spending in the long run. A more user-friendly site increases productivity, reduces help desk and support calls, increases conversion rates, reduces training costs and increases user satisfaction.

My web analytics tell me everything I need.

FALSE

Web analytics are a great resource to have but they don’t give you insight on why your users are going or not going to your pages. With remote usability testing you can see where your users are going and hear directly from them why they are making those choices.

I only need 5 users for task-based usability testing.

TRUE

Research has shown that for task based usability testing you only need 5 users for the maximum return on investment (ROI) because with 5 users you can uncover 80% of the major usability issues on your site.

The best time to site is after launch or redesign.

FALSE

The earlier you test during the lifecycle of your project and the more often you test will result in higher return on investment (ROI). Investing in early and iterative usability testing will save you costly changes and fixes later.

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